advertisements
15.07.2024
Operations Trainer - Utilities Contact Centre
Cape Town
... teams are equipped with all the necessary tools and skills to achieve ongoing optimum deliverables, resulting in: Increased employee engagement Enhanced personal performance Improved productivity Enhanced customer experience Increased employee retention Key responsibilities: Conduct new starter ...
More »
WNS Global Services
11.03.2024
Technical Account Manager
Cape Town
... team for weekly updates on new transitions, including weekly reporting to all stakeholders• Draw up project plans and timelines • Organizing IT resources to meet PMO/Client timelines .• Maintain relationship with client/client IT into BAU environment• To collaborate with the I.T Managers and ...
More »
WNS Global Services SA
14.03.2024
Assistant Manager - Operations
Cape Town
... team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI’s like inbound calls, call waiting, and call abandonment. Assists with taking agents’ calls if they can’t handle the workload. Improves quality of results by recommending changes. Provides ...
More »
WNS Global Services SA
14.03.2024
Senior Group Manager - Operations
Cape Town
... team of operational leaders/managers · Deliver contractual and commercial performance through cost and profitability management · Create a high-performing, highly-engaged team through modeling desired WNS leadership behaviours, effective coaching, performance management and recognition · Build ...
More »
WNS Global Services SA
14.03.2024
Inbound Sales Associate - Travel and Tourism
Cape Town
... WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and ...
More »
WNS Global Services SA
advertisements